19 million teleconsultations reimbursed in 2020 – Economy


The global Covid-19 pandemic has caused the number of teleconsultations to explode. In 2020, Medicare reimbursed 19 million.

Explosion of teleconsultation in 2020

In 2020, the health crisis led to a very strong expansion of telemedicine. The echoes reveal that in 2020, Medicare reimbursed 19 million teleconsultations, the largest of which was during the first confinement between the months of March and May. During this first confinement, one in four consultations was done remotely.

Liberal doctors are the ones who have performed the most remote consultations with more than 17.2 million treatment sheets. Over the year as a whole, 5.4% of the 319 million acts billed by private doctors were carried out through teleconsultation. Teleconsultation is 100% covered by Medicare and the measure must be extended until the end of 2022.

A trend that should fall with the end of the epidemic

The end of the epidemic should however mark the end of this strong trend in telemedicine. This fluctuation has already been noticed during the year 2020, at the height of the epidemic during the first containment 4.5 million teleconsultations were carried out against 650,000 in the heart of summer in August. Likewise, the percentage of teleconsultations fell during the second confinement. The National Health Insurance Fund estimates that they represented 28% of consultations during the week of April 6 to 12, 2020 against 7.7% during the week of November 9 to 15, 2020.

To encourage the trend towards telemedicine, the Ségur de la Santé which was held last July planned to invest 100 million euros in this practice. This investment provides for the relaxation of the teleconsultation framework and the extension of the practice to other health professions.

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